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Terms & Conditions

These Terms & Conditions are in place to serve the users of Pātuki Manawa Digital Hub so that we can continue to meet the needs of our community. These Terms & Conditions are subject to change - please refer back to them regularly and contact us if you have any queries.


  • Pātuki Manawa Digital Hub is a shared facility - please respect all users and limit your activities to the space you have booked.
  • Booking times include set-up and clean-up - to allow time for you to comfortably prepare for your event, and then leave the space as you found it.
  • Please return the tables and chairs to the layout illustrated on the back wall.
  • Please return all resources to their applicable place.
  • On the rare occasion that space optimisation is necessary, users may be offered an alternative room.


  • All groups must have a nominated point of contact who is responsible for the group and the building for the duration of their booking.
  • Adult supervisors (age 20+) are required for child and youth events - the recommended number of supervisors required is one adult per five children.

Cancellations & Amendments

  • In the event of cancellation or amendment to a booking, please let us know as soon as possible and no later than three days prior to your booking.
  • On the rare occasion that there is an emergency, it may be necessary for us to cancel your booking - in this event, every effort will be made to reschedule your booking. If this is not possible, a full refund will be provided.

Cleaning & Maintenance

  • Please leave the space clean and tidy.
  • Please remove any rubbish and use the equipment supplied to clean up before you leave.
  • A fee may be charged for any additional cleaning required by staff or contractors as a result of your booking.
  • Users are liable for any equipment or property damage as a result of the user's actions.


  • Users of Pātuki Manawa Digital Hub must keep their PIN and alarm codes secure at all times.
  • Please notify staff immediately in the event that your PIN or alarm code is disclosed or stolen.
  • Please ensure that you do not provide access to the building to members of the general public - including bathrooms - for the duration of your booking.
  • Users making bookings outside of business hours are responsible for the security of the building.
  • Users should enter Pātuki Manawa Digital Hub only during their booking time - entering the building outside of this time may activate an alarm, resulting in security action and a fee.

Health & Safety

  • While using Pātuki Manawa Digital Hub, it is the users responsibility to take all practical steps to ensure the health, safety and well-being of yourself and your group.
  • Please keep all exits clear and visible at all times.
  • Please familiarise yourself with the:
    • Evacuation Plan - located at all entry and exit points
    • Assembly Point - in the adjacent carpark
    • First Aid Kit - in the shared kitchen facility.
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